Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Space9 Casino. Please read them carefully before creating an account, depositing funds or playing any casino game. By using the website, you confirm that you understand and agree to these terms, together with any additional rules shown for particular games, promotions or services.

Space9 Casino operates under a Curacao gaming licence issued under reference number 8048/JAZ, with SSL encryption, eCOGRA independent auditing, and 2FA protecting every account.

1. General terms and account requirements

These Terms & Conditions form an agreement between you and the operator of Space9 Casino. They apply to the website, mobile services, games, account features and related services made available through the platform. Other terms may apply to specific products, promotions or payment methods. If there is a conflict between these general terms and a specific set of rules, the specific rules may apply to the relevant product or promotion.

You must read these terms before using the service. If you do not agree with any part of them, you must not access the website or use an account. Space9 Casino may update these terms from time to time to reflect changes to the service, legal requirements, security measures or operating practices. Updated terms will apply from the date they are made available, unless a different effective date is stated. You should review this page regularly.

Eligibility and personal information

You may use Space9 Casino only if you are legally permitted to do so in the place where you are located. You must meet the applicable minimum age requirement and comply with all laws that apply to you. Online gambling may not be lawful in every location, and you are responsible for checking your local requirements before using the service. Access may be restricted where gambling services are not permitted.

When registering, you must provide accurate, complete and current information. You must keep your account details up to date and must not register using another person’s identity or information. You are responsible for protecting your login details and for activity carried out through your account. Notify Space9 Casino promptly if you believe your account has been accessed without permission, your credentials have been lost, or any account information is incorrect.

You must not create an account for another person or allow another person to use your account.
You must not maintain more than one account unless expressly permitted by the operator.
You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
You must not use automated software, bots, scripts or technical methods intended to interfere with the website or games.
You must not attempt to bypass security, identity checks, geographical controls or account restrictions.

2. Accounts, verification and responsible use

Space9 Casino may request information or documents to verify your identity, age, location, payment method or source of funds. Verification checks may be completed when you open an account, before a withdrawal, when account information changes, or whenever checks are required for security and compliance purposes. You must provide documents that are genuine, valid and related to you. Delays may occur while information is reviewed.

The operator may suspend, restrict or close an account where information cannot be verified, where these terms may have been breached, where activity appears suspicious, or where access is not legally permitted. Any review will be handled in accordance with applicable requirements and the operator’s procedures. If an account is closed or restricted, you must not attempt to open a replacement account without permission.

Safe and responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Only gamble with money you can afford to lose, set personal limits and take regular breaks. You should never gamble when distressed, under the influence of alcohol or other substances, or when doing so may affect your financial or personal wellbeing.

Tools and support options may be available to help you manage your play. These can include deposit limits, time reminders, activity information, temporary breaks and account self-exclusion. Restrictions may take time to process or apply across relevant services, so you should not continue gambling while waiting for a requested restriction to take effect. If gambling is causing concern, seek independent support from an appropriate Australian service or qualified professional.

You may request account closure or a break in accordance with the options made available through the service. Requests should be made using the account or support features provided by Space9 Casino. A closed account must not be used by another person, and creating a new account to avoid a restriction may result in further action.

3. Games, deposits and withdrawals

Games are provided for recreational use and are subject to the rules displayed for each game. You should review the game information, applicable stake options and any relevant terms before playing. Game outcomes are determined by the systems used for the relevant product. Results are final once recorded by the platform, subject to correction of an obvious technical or administrative error.

You must use a payment method that belongs to you or that you are authorised to use. Deposits may be subject to verification, processing checks, minimum or maximum values and other conditions displayed at the time of the transaction. You are responsible for ensuring that funds used for gambling are available to you and are not obtained unlawfully.

Withdrawal requests may be reviewed before processing. The operator may require identity, payment or source-of-funds checks and may return funds to an appropriate verified payment method. Processing times can vary depending on verification, the selected payment provider, banking arrangements, public holidays and other circumstances. Any fees, restrictions or transaction conditions that apply will be shown where relevant.

Do not deposit funds using a card, account or wallet that is not yours.
Check transaction details carefully before confirming a deposit or withdrawal.
Keep records of relevant transactions and contact the operator if a transaction appears incorrect.
You remain responsible for taxes, reporting obligations or other charges that may apply to you.
Funds must not be used to support unlawful activity or to conceal the source or ownership of money.

Promotions and offers

Promotions, bonuses and promotional rewards may be subject to separate terms. These terms may include eligibility requirements, expiry dates, wagering or playthrough conditions, game restrictions, maximum values and withdrawal rules. The applicable promotional terms will be made available with the relevant offer. You must read them before accepting or using a promotion.

Space9 Casino may withdraw, amend or cancel an offer where this is permitted by the applicable promotional terms, including where an offer has been issued in error or misused. A person may be limited to one promotion or one reward where the relevant offer states this. Promotional activity must not be used to obtain an unfair advantage or circumvent account or wagering restrictions.

4. Website use, liability and complaints

The website and its content are provided for lawful personal use. You must not copy, modify, reproduce, distribute, sell or commercially exploit website content without permission. You must not introduce malicious code, overload the service, interfere with other users, or use the website in a way that could damage its operation, security or reputation.

Space9 Casino aims to keep the service available and accurate, but access may sometimes be interrupted by maintenance, technical faults, telecommunications problems, third-party services, security events or circumstances outside reasonable control. Information may be corrected or updated without notice. You should not rely on the website as a substitute for independent financial, legal, medical or responsible gambling advice.

To the extent permitted by law, the operator is not responsible for loss caused by misuse of an account, inaccurate information supplied by you, unauthorised access resulting from failure to protect your credentials, interruptions outside reasonable control, or your breach of these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

Complaints and applicable rules

If you have a question, transaction concern or complaint, use the support and contact options made available on the Space9 Casino website. Provide enough information for the matter to be reviewed, including relevant account details and a clear description of the issue. Do not send sensitive information through an unsecured channel unless requested through an appropriate support process.

Complaints will be considered under the operator’s internal procedures and applicable requirements. You may be asked to provide further information or allow reasonable time for investigation. If you are dissatisfied with the outcome, any further review or external escalation options will depend on the nature of the issue and the rules that apply to the service.

These terms are intended to operate with applicable Australian laws and mandatory consumer protections. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. A failure to enforce a provision immediately does not mean that the provision has been waived. By continuing to use Space9 Casino after changes are published, you accept the updated terms.